Strategic plan 2022-2027
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Goal 13

Ensure quality and transparency of all information inside and outside the University community

P1 Principle 1
Society

Responsibilites

Policy

Deputy Rector 

Delegate for Institutional Communication 

Delegate for Equity, Inclusion and Diversity 

Deputy Rector for Digital Transformation 

Management

Planning and Communication Division

Corruption Prevention and Transparency Supervisor

IT Systems and Services Division

Actions

  • Revise the internal communication and information system to improve circulation and transparency of decision-making processes and institutional procedures, starting from the activity of Academic Bodies
  • Adopt a diversity-friendly institutional language and communication methods
  • Enhance the website by updating the platform, revising the templates, rearranging content, improving quality of information in terms of clarity and availability
  • Take measures to improve communication, organisation and accessibility to data that may be disclosed to the public, also by paying greater attention to interoperability
  • Innovate social media/digital communication strategies and create a strategic
  • and diversified system of channels and content, to communicate on multiple levels and systematically nurture valuable relationships with the target audience
  • Deepen the knowledge of the context and the analysis of processes to improve the care for the public interest and earn the trust of the community

IS.01 WEBSITE

METRICS: Score obtained by Siteimprove in the Accessibility and Quality Assurance categories, respectively.

Source: Planning and Communication Division

accessibility
  • 2021
    78.6
  • 2022
    84.1
  • 2023
    87.7
  • 2024 target
    >85
quality assurance
  • 2021
    87.7
  • 2022
    89.6
  • 2023
    90.4
  • 2024 target
    >90

IS.02 FEEDBACK on the INTRANET

METRICS: Total number of feedbacks and percentage of positive feedbacks on the information on the University intranet pages.

Source: Planning and Communication Division

number of feedbacks
  • 2019
    171
  • 2020
    461
  • 2021
    199
  • 2022
    215
  • 2023
    1,061
  • 2024 target
    >200
number of positive feedbacks
  • 2019
    73.1%
  • 2020
    84.8%
  • 2021
    78.9%
  • 2022
    74.0%
  • 2023
    93.0%
  • 2024 target
    >78%

SDGs

  • Goal 10: Reduced inequalities
  • Goal 16: Peace, justice and strong institutions

NRRP

  • Digitalisation, innovation, competitiveness, culture and tourism
  • Inclusion and cohesion

Concerns:

  • Student community
  • Businesses and organisations
  • Teaching and Research Staff
  • Technical and Administrative staff
  • Society