Improve student services

Responsibilites

Actions

• Enhance psychological and medical counselling services, also for international students
• Foster an increasingly digital access to student services across all areas, including guidance, career management, right to higher education, access to international mobility
• Reinforce the role of the Student Ombudsman to ensure constant improvement of services
• Take measures to tackle discrimination and harassment by strengthening the role of the Confidential Counsellor and by launching new, ad hoc services for students
• Increase subsidies for public transport, also to support the most economically disadvantaged students
• Increase subsidies for access to cultural and sports activities, also through agreements with local public and private organisations
• Increase subsidies to purchase software at a discounted price or for free
• Adopt new communication strategies to disseminate knowledge about services and help improve them